Questions about listings, bookings, or payouts?

OpenDoors is a property booking & management platform where travellers discover and book apartments, hotels and short-lets, and property owners manage listings, bookings, payments and payouts through a powerful admin dashboard.

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Frequently Asked Questions

How do I list my property?

Sign up as a property owner, complete your profile, and click "Add Property" to start listing your space. Our team will review and approve your listing within 24-48 hours.

What payment methods do you accept?

We accept all major credit/debit cards, bank transfers, and mobile money payments. All transactions are secure and encrypted.

When will I receive my payout?

Payouts are processed within 24 hours after guest check-out. It may take 2-5 business days to reflect in your account depending on your bank.

How do I modify a booking?

Log in to your account, go to "My Bookings," and select the booking you'd like to modify. Changes are subject to availability and property policies.